Installer FAQs

Questions Pertaining to What/Who Qualifies for the Rebate:

What kind of water heater or boiler does the Rebate cover?

  • Any new, Energy Star propane water heater (storage or tankless)
  • Any new, Residential, Energy Star propane Boilers that heat water at least the domestic water of the home (combi-boilers qualify for the program)
  • Does NOT cover boilers that only heat the home

What does the Installer Incentive cover?

You receive a $500 check when you REPLACE an old electric, wood or fuel oil water heater or boiler with a new, Energy Star propane water heater or boiler*, or when you install in a new construction.

*Boilers must heat at least the domestic water of the home (combi-boilers qualify for the program)

Can installers do an install in 2024 even though the new Energy Star, propane water heater was purchased in 2023?

Yes, installers can install appliance models from 2023 within the current year—2024.

Do combi-boilers qualify for the Rebate?

Yes, as long as the boiler is Energy Star and heats at least the domestic water of the home, it qualifies for the rebate.

Is there a limit to how many installer checks I can claim?

No, there is no cap to the amount of checks an installer can claim in one year. However, funds are only available while they last.

Does warranty work qualify for the Rebate?

No, the unit needs to be a new purchase. Warranty work is a replacement of the original purchased unit and therefore does not qualify.

Questions Pertaining to Installation:

I installed new Energy Star propane water heaters earlier this year, can I go back and submit applications for those installs?

Yes, you can submit any qualifying installs starting January 1, 2024 – December 31, 2024. Applications must be filled out completely and postmarked, emailed or faxed by December 31, 2024, 11:59pm EST.

Can the Installer perform the Propane Safety Inspection (Section 4) that is required for the Rebate?

Yes, as long as you the installer are Licensed in the state of Michigan, you can complete Section 4 of the application and sign at the bottom along with the homeowner’s signature.

I switched out an old propane water heater for a new Energy Star propane unit for a customer, do I qualify for the Rebate?

No, installers only receive $500 when replacing an old electric, oil or wood water heater or boiler, with a new, Energy Star propane water heater or boiler.

I’m a Homeowner and a licensed installer in Michigan, do I get the installer and homeowner rebate if I install it myself?

No, if you’re the homeowner and a licensed installer, you will ONLY qualify for the higher amount of the installer incentive ($500), NOT both the installer and homeowner rebate ($500 and $400).

I am sub-contracted through a builder, but installed a propane water heater in the new home, can I qualify for the Rebate?

For new-build homes, the builder or installer qualifies for the rebate even though the work is subcontracted out. However, it is up to the builder who receives the check. 

What qualifies as a “New Construction” when I install a new, Energy Star propane water heater or boiler?

For an install to qualify as a “New Construction,” there must be no prior water heater or boiler, and new line documentation must be provided with a completed application, receipt of purchase/invoice and proof of Energy Star.

I installed a new, Energy Star propane water heater in a cabin, which is located in Michigan, but the primary residence of my customer is in a different state. Does my customer and I still qualify for the Rebate?

Yes, fill out section 2 with your customer’s primary address but also make sure to include the installation address on the invoice

Questions Pertaining to Submission:

Is there a time frame I need to submit the applications for the propane water heater rebate program for my customer and I to receive rebate checks?

Yes, applications must be postmarked, emailed or faxed by December 31, 2024, 11:59pm EST.

How soon will I receive my check after the application is submitted?

It may take up to 90 days from the time your application is processed before you receive a check by U.S. mail.

Does the Installer check ($500) get written out to the installing company or the person installing the unit?

The check is made out to the installing company.

How do I send the application to the Michigan Propane Commission?

You can fill out our online application, email, fax or mail the application into the Commission. The info is located on the bottom of page 2 of the application.

What is “New Line Documentation?”

New line documentation is proof of new propane lines being trenched to a home or new tank being set on the property, this document can be provided by the propane supplier in the form of a work order or invoice. It is required for any new construction or fuel switch out.

What qualifies as “Proof of Energy Star?”

Proof of Energy Star can be a picture of the Energy Star label on the unit, or submit a copy of the unit’s specifications with the AFUE or UEF rating as proof of Energy Star.